1. How long can Poppyit press-ons last?

They can last from 3 days to 3 weeks depending on how you apply them. For detailed instructions, please check our Instagram Story Highlights and the following question. Please note that the outcome of your press-on nails depends on how well you prepare your natural nails. Do not skip the prep steps <3.

Personally, I love to wear them with jelly glue sticker tabs so I can switch up my styles every couple days, remove them whenever I want (I know grads and undergrads have tons of typing work, so I feel your pain <3), and reuse them in the future, which is perfect for our planet. This is also the best way for moms, doctors and nurses, and all my fashion / travel / party / musical festival lovers, since you can always change your nails according to your outfits and moods!

On the other hand, if you would like the press-ons to stay very firmly on your nails for 3 weeks to 1 month, you can always apply them with nail glue and get real salon-quality nails in just 10 minutes! To reuse them, I suggest getting an inexpensive nail drill (approximately $5 from Shein) or using a file or buffer to clean up the inner side of the press-ons.

2. How to put them on and remove them?

Instruction videos and tricks on in our Instagram Story Highlight!


Pre-applying: Remove the nails from the container. Make sure each nail fits nail bed from side to side. You can file the bottom or sides if the nails are slightly larger than your own nails. If you have a hard time to fit your nails (should not happen if your size is right), one trick is to slightly blow the nail under warm hair dryer wind, so the nail will be easier to reshape.

1.Push back cuticles, file nails' surface slightly, clean with alcohol wipe, do not touch your nails' surface after you finish above steps!

2. Apply nail glue to natural nail and to the inside of the press ons. Do not use too much or too little.

Or, apply the jelly glue sticker tabs with right sizes on your naturals nails. (leave about a 1mm edge with the back of your cuticle edge, so that when you apply, you can push the tab back towards your cuticle) I suggest to stick them on all your fingers before removing the plastic covers. Rub the sticker tab on each finger for at least 10 second to make sure all air bubbles are gone and to activate the glue.

4. Place nail on nail bed at a 45 degree angle, push the nail towards the back edge of your cuticle. Hold with pressure for at least 20 seconds. Avoid touching water in 3 hours (you can apply them before you sleep).


Pre-removal: IMPORTANT!!! Please soak your nails in a warm/hot (not boiling) bowl / cup of water with some soap / lotions / olive oil for at least 10-20 minutes before removing. This prevents / decreases damage with removal! (I suggest use a  mug cup that can keep the water warm. I also do it after I showered!)

1.Use the cuticle pusher included in the application kit to pop off nails. Use the wide side (not the pointy side) of the cuticle push, dig into the gap between the back cuticle edge and press ons, the nail should pop. IF THEY CANNOT BE REMOVED EASILY, please REPEAT the soaking step.

2. Once all of your press ons are removed, buff off any excess glue with the buffing block included in application kit. Hand cream and oil are always recommended. 

3. How long will it take for my nails to be shipped?

As we have recently started our business, all of our orders are made to order except those are Ready To Ship, and we expect them to be shipped within 10-15 business days. Orders before 4/16 are expected to be shipped out by the end of April, 2023. We will notify you through email once your nails are shipped. Please be aware that in stock does not necessarily mean the nails are ready to ship in the next day. We are working on improving our supply chain and hope to get your nails to you within a couple of days in the future.

4. How can I measure my size?

Please refer to our sizing guide and measure your size for each nail. Alternatively, you can order a sizing kit from us for $5, which is universal to all handmade press-on stores. If you still have questions about how to measure your size, please reach out to us at poppyitstudio@gmail.com, we are happy to help you out! It is your responsibility to ensure that you provide accurate measurements, and refunds and exchanges are not offered for incorrect sizing.

If you think your size is in between, please always size up to the bigger size so that you can have a comfortable fit and avoid hurting your natural nails! If the nails you received are slightly larger than your natural nails, you can always file them a little bit at the edges to achieve a perfect fit!

5. Will my nails look identical to the picture?

Please be aware that due to the nature of handcrafting, some nails may not be 100000% identical to the picture (at least 95% likely I would say <3). However, we will make sure that your nails look great before we ship them out!

6. Can I return or refund my orders?

Due to the nature of handcrafting and customization, we only provide returns or refunds for damaged packages or incorrect items received. Please inspect your order upon reception and contact us within 24 hours if the item is damaged or if you receive the wrong item. For more details, please refer to our refund and exchange policy.

7. What if I want something in a different shape, size or with even more customization?

No problem! You can contact us either through email at poppyitstudio@gmail.com or through Instagram DM, and we can provide you with a quote for your customization. The price range will usually be $39-$89, and once we've discussed your design, you can order it through the link for Customization. Please note that it may take up to 15 business days for your nails to be shipped.

8. What if I lost a nail?

Oh no! I'am sorry that happened! We offer a $5-10 replacement of single nail for each set, with a shipment fee (~$3) within 3 months.

9. Will my nails chip?

Like all nails done in a real salon, these nails will chip after being worn for a certain amount of time. It really depends on how well you take care of them. Try to avoid applying excessive pressure when you have your nails on, especially if they have 3D art or charms. If you are using sticker tabs to attach them, the usual reusing cycle is 5-10 times. Avoid removing your nails with too much force to maintain their original shape and extend their usage time. If your nails chipped within one week of receiving them, please contact us immediately with a picture, so we can replace a new one for you. 

10.What's included in my package?

Your Press Ons / 2 Alcohol Pads / 1 Nail File / 2 Cuticle Pusher / Nail Glue / 2 Jelly Glue Sticker Tabs / Free Gifts! 

Extra application kit can be purchased.